Accessibility

Last updated 2026-05-26

Our commitment

Ice Boy is a family business, and we want the website to feel that way to every visitor — including people who navigate with a keyboard, a screen reader, voice control, or a magnifier. We design and build with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as our target, and we treat the Accessibility for Ontarians with Disabilities Act (AODA) as a floor, not a finish line.

What we ship

• Keyboard navigation — every interactive element is reachable by Tab, focus order matches reading order, and a visible focus ring shows you where you are.
• Skip-to-content link at the top of every page so keyboard users don’t have to tab through the header.
• Semantic HTML — real headings, real lists, real buttons. Screen readers can navigate by heading or landmark.
• Image alt text on every photo in the gallery and catalog, written to describe the scene rather than fill space.
• Live-region announcements on the Chip chat widget — screen reader users hear assistant replies as they arrive.
• Automated WCAG 2.2 AA checks — axe-core runs against the key public pages on every build via our test suite, including color contrast, ARIA usage, focus management, and form labelling.
• Reduced-motion support — animations and parallax honour your prefers-reduced-motion setting.
• Language declared — the page is marked lang="en-CA" so screen readers pronounce it correctly.

Known limitations

We’re honest about what isn’t perfect yet:

• Some older event photos in the gallery have generic alt text (“Wedding — archive photo”) rather than per-image descriptions. We’re upgrading these as our team revisits the archive.
• The forthcoming 3D sculpture configurator (a planned future feature) will need a parallel text-based path; we’ll ship both together when it’s ready.

Send us feedback

If something doesn’t work for you, we want to know. Email info@iceboy.ca with “Accessibility feedback” in the subject — or call 416-ICE-4-YOU during business hours. We aim to respond within five business days and to act on substantive issues within ten.

Alternate formats

On request we’ll provide quotes, invoices, or product information in an alternate format (large-print PDF, plain-text email, or read aloud over the phone) at no additional cost.

Standards we follow

• WCAG 2.2 Level AA (target)
• AODA — Accessibility for Ontarians with Disabilities Act, Integrated Accessibility Standards Regulation
• HTML Living Standard, ARIA 1.2